Recently, we had the opportunity to speak with Liu Longzhu, a prominent attorney based in Southern California, about the rights of drivers facing vehicle malfunctions. He shared a particularly concerning incident involving a Chinese driver who experienced a sudden failure of their electric vehicle while traveling at high speeds, nearly resulting in a collision with a large truck. This driver pointed out that this incident was not an isolated one; many electric vehicle owners have encountered similar issues that not only disrupt their daily lives but also lead to significant financial losses and emotional distress.
Given this context, we asked Liu what steps drivers should take to protect their rights in such situations. He explained that California’s Lemon Law is designed to safeguard consumers dealing with defective vehicles. According to this law, if a new vehicle fails to meet the manufacturer’s warranty standards within a reasonable timeframe and the owner has made multiple unsuccessful repair attempts, they have the right to seek a refund or a replacement vehicle from the manufacturer. If a vehicle is labeled a “lemon,” the manufacturer is responsible for reimbursing all related costs, including the purchase price, taxes, and registration fees. This law primarily applies to newly purchased or leased vehicles, with some used cars also qualifying.
Liu’s firm highlights that drivers who regularly encounter vehicle failures, such as the one we discussed, can pursue legal action to regain their rights. Since the driver in question was leasing their vehicle, legal precedents suggest that the dealership is typically obligated to refund all costs incurred, including the down payment and monthly lease payments.
Additionally, Liu pointed out that if a vehicle malfunction results in financial or emotional harm, owners could seek compensation under the law. He delved into the concept of Product Liability, noting that manufacturers and dealers share responsibility. If a vehicle stalls unexpectedly, leading to a rear-end collision or causing injury to others, the driver is entitled to file for damages. Even in cases without accidents, if the driver experiences significant emotional distress—supported by a mental health professional’s diagnosis—they can pursue compensation for that distress.
Liu also observed a trend within the Chinese community where many individuals hesitate to consult mental health professionals. He stressed the importance of mental well-being, urging members of the community to take the issue of emotional damage seriously and to explore legal avenues available to protect their rights effectively.
